Shipping & Returns

  • Report the damaged item to us within 7 days of receiving it.
  • Provide proof of purchase, and ensure the item is in its original packaging.
  • The item should not be used or worn.

If your item arrives damaged, please reach out to us immediately at with details of the damage and your order information. We will provide instructions on how to proceed with the return. 

Please be aware that we are unable to accept returns or exchanges for items damaged in transit if more than 30 days have passed since your purchase date. We encourage you to inspect your items promptly upon arrival.

Once your return is approved, we will send you a return shipping label and instructions on how and where to send the damaged item. Items returned without prior approval will not be accepted.

For any questions or assistance regarding returns of damaged items, please contact us at We are dedicated to ensuring your satisfaction and will guide you through the return process for damaged items.

Non-returnable items. Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period. Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at

Chargebacks. By attempting a chargeback with your financial institution, you are expressly agreeing to pay the full cost of your original purchase, plus any fees or associated costs incurred by the Company. We have the right to present these Terms to your financial institution, any payment processing company and/or investigating agency concerning the attempted chargeback or financial dispute.